Terms of Use
Last updated: 24 September 2026
1. The service
TutorFlow is a management platform for independent tutors and tuition centres. It supports student records, lessons, groups, homework, assessments, parent communication and billing administration. Features may change as the service develops.
2. Accounts
Users must provide accurate account information, keep login credentials confidential and use individual accounts rather than sharing passwords. You are responsible for activity carried out through your account unless you promptly report unauthorised access.
3. Student and guardian data
Tutors and centres must only enter personal data they are entitled to process and must provide any notices or obtain any permissions required by applicable law. They must use TutorFlow only for legitimate tutoring administration, collect no more information than necessary, and keep records accurate.
4. Acceptable use
You must not attempt to access another organisation's data, bypass permissions, upload malicious content, misuse another person's identity, interfere with the service, or use TutorFlow for unlawful purposes. Homework uploads should contain only appropriate educational material.
5. Parent access
Parent Portal access depends on the guardian email and student connection recorded by the tutor/centre. Parents must use their own account and must not attempt to access records for children they are not authorised to view.
6. Payments and subscriptions
Where enabled, TutorFlow subscriptions and lesson-payment features may use Stripe. A tutor or centre remains responsible for its own prices, invoices, refunds, tax obligations and relationship with parents. Features labelled as pilot, test or upcoming may not yet support real transactions.
7. Availability and pilot use
TutorFlow may be offered in pilot form. Reasonable efforts are made to keep the service available and secure, but uninterrupted or error-free operation is not guaranteed. Users should promptly report issues and keep any records they are legally required to retain independently of TutorFlow.
8. Suspension and termination
Access may be restricted where necessary to protect users, data or the service, or in response to serious misuse. Users may stop using TutorFlow and request account/data deletion subject to legal retention requirements and the rights of other people.
9. Privacy
Use of TutorFlow is also subject to the Privacy Policy. Privacy and deletion requests are available through the Privacy & data rights page.